Thistledown Supported Living

Home Help and Carers

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33 Beache Road, Hayling Island, Hampshire, P011 0JB  (Show me directions)

023 942...Landline    Landline   

  Monday to Sunday: Open 24 Hours

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Our Mission
We have strong principles for the way we run our service. Core to our belief that the rights of service users are paramount and their wishes and aspirations should inform and direct the service delivery. Therefore, our mission is based on the principle of "treating others, the way one would like to be treated", whilst recognising that all service users are individuals and have right to control the services they receive. This incorporates the underlying principle of service delivery by a highly skilled and dedicated staff team.

Aim
We aim to equip our clients with the knowledge, skills, and ability, enabling them to take control of their lives as fully as possible; thereby facilitating fulfillment in life through the range of opportunities offered to them.

Our Objective is to:
• • Tackle some of the problems faced by vulnerable adults with special needs, leaving a range of settings and transferring to supported living services
• • Increase service users awareness of their right to direct payments or individualised budget
• • Help our clients to develop their individualised support plan in full consultation with family, friends and care professionals
• • Provide services to clients in their own home or the community at a time and in a way that is agreed by them
• • To enable vulnerable adults to develop their confidence and maintain their dignity, by retaining control of the care and support services they receive
• • Involve users of our services in the recruitment and selection of support staff
• • Provide opportunities to choose from the range of recreational, educational and employment opportunities that are available in the community
•To actively provide access to appropriate health and social care services

•To provide experienced and committed staff that have the appropriate expertise and training to provide a holistic service to adults with a range of complex needs

•To promote a culture of lifelong learning within the staff team and foster continual improvement in service delivery
•To operate accordingly within the relevant legislative framework and policy guidance
•To establish and maintain effective lines of communication and joint working relationships with referring agencies and relevant health and social care teams.

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