Profile
IT and Website Support services
I provide remote IT and website support services as well as onsite services around Thanet.
If you have problems with your website, email, hosting or security etc then I can help.
I can install, configure cybersecurity solutions for SMB's, implement better security policies, secure password storage and train staff accordingly.
Additionally, I also support enterprise email solutions such as Zoho, Office365 and Google Gsuite and others.
If you need your hosting migrated from one provider to another, or a managed hsoting solution, then i'm your man.
I also specialise in WordPress websites, providing website design, support and maintenance services, migration service, backup and monitoring.
Testimonials
Such a great service
I have worked with Russ for many years and have been consistently satisfied with an excellent level of support and advice. I have three business interests that he takes care of and in each case he tailors the product that he provides to meet our needs really well. Russ has maintained a loyal following as the businesses have come and gone over many years - the other followers, like me, wonder if such great service is really available elsewhere.
I have worked with Russ for over a decade
My digital agency worked with Russ in his former companies for well over a decade - with him looking after both for our own hosting needs and for any clients that required it. Russ was a big part of the reason we used those companies because we knew we could rely on his extensive tech knowledge as well as his hands-on approach in assisting us with any issues that were causing us problems
I cannot recommend Russ enough
Russ was our consultant who helped us set our website up and was available with advice for every aspect of setting the site up. His knowledge & expertise gave us confidence & helped us achieve every goal we had set for the site. He was the consummate professional & I cannot recommend Russ enough! I will be using Russ's company again without hesitation!
Well recommended
Russ did a great job - extremely knowledgeable in regards to PCI Compliance and other security issues that web sites have to defend against - well recommended to other clients for security issues.
Highly Recommended
Russ did a great job on my website and went above and beyond to find solutions to various problems outside the scope of the original proposal. Would recommend!
Russ has dug me out of holes I have made for myself many times
I have been using Russ's company since 2003. Throughout that time I have seen consistent uptimes for websites. I was so impressed with Russ Michaels that when I moved companies, I changed the new company's website to be managed by Russ company due to the excellent service levels experienced previously. We have not been disappointed since. Russ takes service levels seriously, even out of business hours when problems tend to occur. He has helped me out over weekends, in his own time and regularly exceeds expectations resolving issues and responding to support requests. He has dug me out of holes I have made for myself many times. Highly recommended.
Would highly recommend. A++++++
Russ did an amazing job at optimising my sites. He was a great communicator, was quick to help resolve issues and went above and beyond to get the job done efficiently and effectively. Would highly recommend. A++++++"
Testimonials are curated by Russ Michaels Consulting and are not independently reviewed or verified.
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