Butchered

I would not recommend this salon. They have butchered my daughter's hair. They did not listen to how she wanted it cut and cut it lopsided. Despite only wanting an inch cut off, they have cut way more than that and therefore classed it as a 'restyle' meaning my daughter was charged more than expected. It looks nothing like the photo she showed them of how she wanted her hair. They were also unaware of the student discount advertised in their window. When I called the salon I found the man on the phone rude and unapologetic - bad customer service. All the salon had to do was apologise for the for their failings and honour the price that was agreed over the phone. Instead they have taken advantage of a young lady.

02/02/2023