Very poor after sales customer support

After purchasing a carpet and having very good pre sales advice and help this seemed to disappear after we paid. There was confusion on the day of fitting and then while their carpet fitter Darren did a good job fitting the carpet he damaged a number of room fixtures. After complaining neither the carpet fitter or the shop helped and just washed their hands and took no responsibility. Despite the damage there was a flaw in the carpet but they said we need to take this up with the fitter. Carpet fitter ignores any contact. AVOID

Gareth Lang - 23/08/2020