Queens Dock Near Commerc CENTRE., NORFOLK STREET, Liverpool, ENG, GB, Liverpool, Liverpool, Merseyside, L1 0BG, (Show me directions) Show Map
Profile
MANNED GUARDING UK
Manned guarding and security guards
SMITHY SECURITY
provides tailored manned guarding solutions to various sectors across the UK including Retail, Government, Construction and Educational sectors. Our officers provide a visible deterrent which helps to combat against theft and vandalism reacting quickly and appropriately to threatening or potentially dangerous situations.
Our officers are well recognised for their excellent customer service, we actively invest in our officers providing them with training and development opportunities. Officers are vetted and screened up to the British standard and are fully SIA licensed, and have completed and passed a four day training course prior to receiving specialist on-site training. A five year check is made upon application on work history and personal references.
The outcome of these procedures has been peace of mind for our clients, in an industry plagued with ineffective security provision and mistrust of officers, and has led to dramatically improved customer service.
The duties our officers perform are, but not limited to:
- Corporate Security
- Concierge Services
- Retail Security
- Car Park Management
- CCTV Monitoring
- Event Security
- Door Supervision
- Dog Handling
For every project, we begin by undertaking a thorough on-site survey which helps us get a better understanding of the location and the most effective protection solution the site requires. A Health and Safety, site instructions and Risk Assessment are also prepared as per the requirements of the site and the client's needs.
A Committed Professional Reliable Security Company
Highly Professional, reliable, Security
We are committed to providing highly professional, reliable and cost-effective services to retail, corporate and healthcare clients, as well as to the public sector and industrial organisations in Scotland, Buckinghamshire Midlands, London, Berkshire and the South East of England.
Our key services includes:
Security guards
Door Supervisors
Event & Festival Staff
Construction Site Security
Keyholding service
Mobile patrol / alarm response
Facilities maintenance
Professional cleaning
CONCIERGE RECEPTION
Concierge & Reception
Smithys Security provides excellent fully managed reception and front of house services.
The primary role of concierge reception is to prevent unauthorised access to the building whilst enhancing the presentation of your Company. Concierge and reception is often the first contact that your visitors encounter and the impression they create is extremely important. In essence it is a two-tiered service; security and front of house, we consolidated two roles into one.
The service is bespoke, and as such can include various roles and duties for example, directing visitors, opening doors and taking coats, management and monitoring of car parking, CCTV monitoring based from reception, patrolling, meeting room management, security alerts, switchboard and corporate help desk, co-ordination of fire evacuations, monitor/report health & safety, meet and greet, first aider at work and mail room management.
Our Concierge/Receptionists are customer service focused, they are fully aware of the necessity for building security and the importance of maintaining a secure, inviting and welcoming reception. We understand that first impressions count, which is why we only employ friendly and efficient people to represent your Company.
DISTRIBUTION & RETAIL SECURITY
Distribution Security
WHAT WE DO
We like to build security strategies with Customers, our objective being to reduce dishonest and anti-social behaviour. We offer complete security solutions, dependant on your requirement, then work with you to ensure continual improvement
STORE DETECTIVES
Our highly trained team are as unique as the role itself; Smithys detectives are not uniformed guards in plain clothes. Our team will identify both prolific, repeat offenders (who cause significant losses), as well as stopping more 'ad-hoc' offences. With high arrest rates and additional Civil Recovery returns, our detectives deliver significantly greater amounts than uniformed guards. Smithys detectives provide cost-effective solutions to on-going loss concerns.
RETAIL SECURITY OFFICERS
Our experienced team are approachable and deliver great customer service (for your Customers) and they're properly trained to deal with any more 'anti-social' elements. Our Officers know how to deal with conflict, through professional management and will deter the wrong kind of visitors to your stores. We pride ourselves in looking after our team, so that they can look after your needs properly.
CORPORATE / RECEPTION DUTIES
First impressions are everything when it comes to your business, our tailored services provide a first point of contact for staff, visitors, contractors and deliveries. We select the most suitable security officers for your requirements and Customers are always guaranteed an officer who is trained properly and treated well.
DISTRIBUTION TEAMS
Our teams provide a thorough and professional security presence. We provide a range of security services including gatehouse management, CCTV monitoring, reception services, high impact searching and patrolling. Smithys Security has been working within the distribution sector for over 12 years, helping to manage and protect sites, up to two square kilometeres in size.
TEST PURCHASING
Mystery shopping can be an essential part of loss prevention and (re)training of staff members for our Customers. Our accuracy tests are tailored for each Customer and can assess how effectively staff carry out their standard tasks. If required, we can also perform 'known' (operator) theft tests to identify and remove known problems / risks from a business.
TRAINING
In addition to the statutory SIA training, we have; over the years, developed our own training programs which we believe to be industry leading. In all sectors, our training is pre-agreed with each Customer and tailored accordingly. We also offer additional qualifications to all operatives such as QCF's (formerly NVQ's) as well as leadership and management training for all team leaders and managers.
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